How to handle the muppets

This was posted on MoarVideo.TV earlier today.

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Ok so I made a decision to ban a member today by the name of Sully. The reason I banned this user was because of the following reasons:

a) they were registered on our public forums at koptalk but have never contributed - just lurked

b) when they registered on our public forums they used hidemyass.com's proxy service to hide their real IP address

c) they were registered on MV but never contributed - just lurked

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Something didn't fit right, I sensed something wasn't right and that they were not on either site with good intent. I banned them and they then revealed that they were typing up a post which was about to appear on www.MoarVideo.tv so my instincts were right.

The member has since contacted me and sent me as follows. My response will follow:

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I was going to post this as a comment but you saw fit to ban me.

I'll try and log on again later to see if it was a mistake, but boy does that help those stories about you gather pace. I heard stories about people being banned without warning from koptalk and didn't believe it could be for nothing. Now it's happened to me I'm not so sure.

What follows was some genuine advice in the hope you'd take it.

I don't think you can save the Koptalk thing any more because every other Liverpool site uses "Koptalk" in the same sort of breath it uses for "The Sun". People use more than one site and sooner or later they'll hear about you. And I've not seen you try to put people straight in an open and transparent way, you just seem to get angry and turn it into an argument about something else instead.

Here's what I was about to put into my comment. You call yourself "The Big Man" - well let's see if you are. Let's see if my ban is lifted and this constructive criticism gets posted here.

I'd rather that than go and post this on other video or LFC sites.

Sully.
>>>>>>>>>>>>>>>>>>>
I'm not telling you how to do your business but I used to be a member of your old koptalk site before you ended the lifetime membership thing. I wasn't sure why you ended that, I was away and then when I came back I couldn't log in. I tried to raise a support ticket but you were probably inundated. You ended all the free stuff, so that everyone had to pay to see anything.

I read rumours about you on other sites but didn't spend a lot of time reading it. A lot of accusations were levelled at you about forged signatures on football kits you sold and tickets for matches been sold for thousands of pounds. And something about a girl who was disabled but I didn't see much about that so I'm not sure what that was. I never followed it but the last I remember they were asking you to prove you had done nothing wrong, I don't know if you ever did.

Months or is it years later I found this place here because of somebody writing about you. Somebody wrote more negative stuff about you and a bit of surfing later and I found this site.

Part of what seemed to happen to your old site was that people were starting to spread bad word about you. I saw one or two people post things on the lifetime-membership silver club site who said that they had problems with you, then the post would be deleted when you hit refresh and they would no longer be members. PMs didn't work on the site for some reason and so we couldn't ask other members what happened.

There is a lot of criticism going on here and on other sites and being new to it all I don't know who's who and who's to be trusted. All those people fighting with each other and setting up new sites aren't hurting each other. The people in the middle are the normal users who want to use these sites and they're getting hurt.

If some of the thigns said about you are true this post will be deleted before anyone gets to read it but I suppose we'll see soon enough!

My advice, if you want it, is that you should be letting your members see what all this stuff is that is being said about you and you should be refuting it. And you should be thinking about the members here not the members who aren't here.

What is this advert thing? Is it some malware? Is it something Ning have added or has the person's computer got a virus checker that went a bit too sensitive? I have had virus checkers warn me about ads but it was all down to cookies that wouldn't hurt a flea.

It doesn't matter if the other guy should have come to you. Maybe he should, but maybe he believes all the negative stuff about you. By carefully checking his claim and putting our minds at rest you would have made him look silly. Instead people are probably thinking about tightening their security in internet explorer for ning and moarvideo.

I don't know if you will let this comment show up but I hope you do because I mean no harm. The little petty arguements are sounding childish and like something i have to deal with from my kids every day.

And we're only seeing half the argument, it's like listening to half a phone call on the train and you know how annyoing that gets. I might start looking for the other half of these arguments sooner or later but I'd rather not have to. I'm not much of a participant but I like watching and listening and laughing. But where are the laughs now?

You sound upset and angry, and like you're putting a brave face on it all. If you know they are all wrong you can respond in better ways than this.

How about getting your lead developer for moarvideo.com to do a short clip showing him and his team working on your new site, with some sneak previews of what it's going to look like?

Thanks for reading.

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There are several points I will make in response to this person's message but I won't waste much of my time responding. This will be my only response.

First of all, both you and I know you have an agenda despite your attempt to dress it up differently.

If you were genuinely locked out of the KopTalk website when we made changes, you should have contacted support via the www.koptalk.info website. Support is available every day of the year online and by telephone. If you were a genuine member with a genuine right to be on the site, you would have been given access. If you found no joy with the support team you could have quite easily contacted me direct. I am available every day of the year, both you and I know this.

The reason such posts would usually be rejected either here or on KopTalk, where we continue to have thousands of members, is because this is my website, my home. You are more than welcome to go to any other websites and post your lies and conspiracies but I won't tolerate it in my own presence. If you came into my home and were abusive or spewed lies I would eject you. The same applies here and on KopTalk.

Family and friends continually see your efforts to try and "bring me down" but 3 years on, you have failed to do so. Indeed the opposite has happened. The attention continues to help and your promotion is more beneficial than you think.

You can try and be as disruptive as you like, you can name call, stalk people, stalk my family, stalk me but you will never succeed in stopping my passions.

I will give you the same advice as I would give any of my haters. If you believe I have ever comitted any form of crime, pick up a phone and call the police. You know my real name and my real address. Do it. Both you and I know that I haven't done anything. It is just a cheap way of trying to hurt someone's character.

KopTalk. MoarVideo and all my other projects, many of which you don't know about, will continue to strive while you continue to hate. I enjoy what I do and I enjoy the attention you give me. I have great satisfaction in knowing that you dedicated all your time to me. I am giving up my time to reply to you but that's because it creates drama and attention which is what I want for you to promote my interests.

Now if someone really had a genuine complaint about membership to KopTalk, then I would bend over backwards to ensure that is was resolved for them.

Everyone in life cannot get along. You and your friends don't like me, you may not approve of my editorial styles or my ideas. But that's life. It's time you grew up and accepted that. You can continue spamming the sites, writing your lies, bending truths or tarring me with your claims.... but after 3 years have you not got the message? I aint going anywhere and the more you attack me, my friends and my family, the more determined I shall be. Leave me alone and I'll get bored, I'd have nothing to fight against. But you're just so thick to see that.

I'm going to post your message and this reply on both sites and on all my blogs so you can see that what you spew makes no difference to me. At one time I used to try and cover it up as I was worried but then when people said "fuck em Dunk, we support you", I realised that were good people out there too.

Now I'll post this up for you but I'm not doing it with any more as it takes too much time and I have a lot to do.

Future posts by you will ignored and deleted. You do your thing if it makes you happy, I'll do my thing.

Thanks for visiting and thanks for supporting the projects I'm involved with.

And remember, I banned you before you posted, I had no idea that was coming. I guess my hunch was right. I guess that means Dunk Knows Best.

Duncan Oldham